> ## Documentation Index
> Fetch the complete documentation index at: https://voucherify-rc-lv2-guides.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Adjust card points

> Manually adjusts the points balance of the member's card.

A positive `points` value creates an `ADMIN_CREDIT` card transaction (point addition). The added points get an expiration date calculated from the point expiration settings for the card definition or earning rule.

A negative `points` value creates an `ADMIN_DEBIT` card transaction (point subtraction).

When `points` is `0`, no transaction is created and the result status is `NO_CHANGE`.

The transaction is created with status `PENDING` and processed asynchronously. Both the program and the member must be in `ACTIVE` status (`423` otherwise). Returns `404` when the program, member, or card does not exist.



## OpenAPI

````yaml /openapi/loyalties-v2.json post /v2/loyalties/programs/{programId}/members/{memberId}/cards/{cardId}/points
openapi: 3.1.0
info:
  title: Voucherify Loyalty v2 API
  version: 2.0.0
  description: >-
    Complete OpenAPI specification for the Voucherify Loyalty v2 API.

    All endpoints require the LOYALTY_V2 feature flag.


    Combined from per-domain specs: programs.yaml, members.yaml,
    program-operations.yaml, card-definitions.yaml, earning-rules.yaml,
    tier-structures.yaml, benefits.yaml, rewards.yaml, examine.yaml
servers:
  - url: '{protocol}://{host}'
    variables:
      protocol:
        default: https
        enum:
          - https
          - http
      host:
        default: api.voucherify.io
security:
  - X-App-Id: []
    X-App-Token: []
  - bearerAuth: []
tags:
  - name: Programs
    description: >-
      Loyalty program CRUD, lifecycle management, program-scoped resource
      assignments (card definitions, earning rules, rewards, tier structures),
      member management (create, list, get, update, activate, deactivate,
      delete), membership retrieval (member + program + cards with tier
      progress, by customer ID, customer source ID, or member ID), card
      operations (points adjustment, pending points, expiring points,
      transactions), reward purchases, and activity history.
  - name: Card Definitions
    description: >-
      CRUD operations, lifecycle management, and activity history for card
      definitions. Card definitions describe the configuration for loyalty
      cards, including code generation, points expiration, earning/spending
      limits, pending points, refunds, and balance settings.
  - name: Earning Rules
    description: >-
      Manage earning rules that define how customers earn points or receive
      incentives based on triggers (events, segments, custom events). Includes
      CRUD, lifecycle, and activity history.
  - name: Tier Structures
    description: >-
      CRUD operations, lifecycle management, and activity history for tier
      structures. Includes nested tier definitions (create, list, update,
      delete) within tier structures. Tier structures define the tiering model
      for loyalty programs — how members qualify for and move between tiers.
  - name: Benefits
    description: >-
      Manage benefit definitions (fixed points, proportional points, material,
      digital). Includes CRUD, lifecycle transitions, and activity history.
  - name: Rewards
    description: >-
      CRUD, lifecycle operations, and activity history for reward definitions.
      Rewards can be material (product/SKU) or digital (discount coupons, gift
      vouchers).
  - name: Examine
    description: >-
      Evaluation endpoints that estimate earning opportunities and reward
      availability for a customer across their loyalty program memberships,
      without side effects.
paths:
  /v2/loyalties/programs/{programId}/members/{memberId}/cards/{cardId}/points:
    parameters:
      - name: programId
        in: path
        required: true
        description: Unique loyalty program ID (format `lprg_[a-f0-9]+`).
        schema:
          type: string
          pattern: ^lprg_[a-f0-9]+$
      - name: memberId
        in: path
        required: true
        description: Program member ID (format `lmbr_[a-f0-9]+`).
        schema:
          type: string
          pattern: ^lmbr_[a-f0-9]+$
      - name: cardId
        in: path
        required: true
        description: Loyalty card ID (format `lcrd_[a-f0-9]+`).
        schema:
          type: string
          pattern: ^lcrd_[a-f0-9]+$
    post:
      tags:
        - Programs
      summary: Adjust card points
      description: >-
        Manually adjusts the points balance of the member's card.


        A positive `points` value creates an `ADMIN_CREDIT` card transaction
        (point addition). The added points get an expiration date calculated
        from the point expiration settings for the card definition or earning
        rule.


        A negative `points` value creates an `ADMIN_DEBIT` card transaction
        (point subtraction).


        When `points` is `0`, no transaction is created and the result status is
        `NO_CHANGE`.


        The transaction is created with status `PENDING` and processed
        asynchronously. Both the program and the member must be in `ACTIVE`
        status (`423` otherwise). Returns `404` when the program, member, or
        card does not exist.
      operationId: adjustCardPoints
      parameters: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AdjustCardPointsRequest'
            examples:
              Add points:
                value:
                  points: 100
              Subtract points:
                value:
                  points: -100
              No change:
                value:
                  points: 0
              Add points with reason:
                value:
                  points: 100
                  reason: Sorry points for late delivery.
      responses:
        '200':
          description: Result of the points adjustment.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AdjustCardPointsResponse'
              examples:
                'Points added: Result':
                  value:
                    transaction:
                      id: lctx_12cfcfd67c8725bb92
                      card_id: lcrd_128f962dbd8c4ba5df
                      program_id: lprg_128f58429f4c4bf7b2
                      member_id: lmbr_128f962dbc8c4ba5dc
                      card_definition_id: lcdef_128f495f720c4bec8c
                      card_type: INDIVIDUAL
                      type: ADMIN_CREDIT
                      details:
                        reason: null
                        rejection: null
                        metadata: {}
                        points:
                          total: 100
                          expiration_date: '2026-08-31'
                      status: PENDING
                      created_at: '2026-07-31T13:14:23.602Z'
                      updated_at: null
                      object: card_transaction
                    status: TRANSACTION_CREATED
                    message: Points addition transaction created
                'Points subtracted: Result':
                  value:
                    transaction:
                      id: lctx_12cfdf2de2570aa63b
                      card_id: lcrd_128f962dbd8c4ba5df
                      program_id: lprg_128f58429f4c4bf7b2
                      member_id: lmbr_128f962dbc8c4ba5dc
                      card_definition_id: lcdef_128f495f720c4bec8c
                      card_type: INDIVIDUAL
                      type: ADMIN_DEBIT
                      details:
                        reason: Mistake
                        rejection: null
                        metadata: {}
                        points:
                          total: -100
                      status: PENDING
                      created_at: '2026-07-31T14:21:25.257Z'
                      updated_at: null
                      object: card_transaction
                    status: TRANSACTION_CREATED
                    message: Points subtraction transaction created
                'No change: Result':
                  value:
                    transaction: null
                    status: NO_CHANGE
                    message: Provided amount is zero, transaction was not created
        '400':
          description: Validation error – request body failed validation.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                'Point adjustment: Invalid payload':
                  value:
                    code: 400
                    key: invalid_payload
                    message: Invalid payload
                    details: Payload must have required property 'points'
                    request_id: v-12cfd2c0055ade85d7
        '404':
          description: Resource not found.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                Program not found:
                  value:
                    code: 404
                    key: not_found
                    message: Resource not found
                    details: Cannot find program with id lprg_12858429f4c4bf7b2
                    request_id: v-12cfd2fbbc1ade865f
                    resource_id: lprg_12858429f4c4bf7b2
                    resource_type: program
                Member not found:
                  value:
                    code: 404
                    key: not_found
                    message: Resource not found
                    details: Cannot find member with id lmr_128f962dbc8c4ba5dc
                    request_id: v-12cfd31da59ade86a1
                    resource_id: lmr_128f962dbc8c4ba5dc
                    resource_type: member
                Card not found:
                  value:
                    code: 404
                    key: not_found
                    message: Resource not found
                    details: Cannot find card with id lcrd_128f92dbd8c4ba5df
                    request_id: v-12cfd327b75ade86be
                    resource_id: lcrd_128f92dbd8c4ba5df
                    resource_type: card
        '423':
          description: >-
            Resource locked - the program or member is not in a state that
            allows this operation.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                Program inactive:
                  value:
                    code: 423
                    key: non_active_program
                    message: >-
                      Cannot adjust member's card points when program status is
                      not ACTIVE
                    details: Invalid program status
                    request_id: v-12cfd18761d697612c
                Program outside validity window:
                  value:
                    code: 423
                    key: program_outside_validity_window
                    message: Program is not available at this time
                    details: >-
                      Cannot adjust member's card points when program is not
                      active at this time
                    request_id: v-12cfd18761d697612e
                Member inactive:
                  value:
                    code: 423
                    key: non_active_member
                    message: >-
                      Cannot adjust member's card points when member status is
                      not ACTIVE
                    details: Invalid member status
                    request_id: v-12cfd18761d697612d
        '500':
          description: Internal server error.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  schemas:
    AdjustCardPointsRequest:
      type: object
      description: >-
        Request body for a manual card points adjustment. No additional
        properties are allowed.
      properties:
        points:
          type: integer
          minimum: -9007199254740991
          maximum: 9007199254740991
          description: >-
            Number of points to adjust. Positive values add points
            (`ADMIN_CREDIT` transaction), negative values subtract points
            (`ADMIN_DEBIT` transaction), zero results in no transaction
            (`NO_CHANGE`).
        reason:
          type: string
          maxLength: 255
          description: >-
            Optional reason for the adjustment, stored in the transaction
            details.
      required:
        - points
      additionalProperties: false
    AdjustCardPointsResponse:
      type: object
      properties:
        transaction:
          $ref: '#/components/schemas/CardTransaction'
          description: >-
            The created card transaction (`ADMIN_CREDIT` or `ADMIN_DEBIT`), or
            `null` when no transaction was created (status `NO_CHANGE`).
        status:
          type: string
          enum:
            - TRANSACTION_CREATED
            - NO_CHANGE
          description: >-
            `TRANSACTION_CREATED` when a transaction was created, `NO_CHANGE`
            when the requested points amount was zero.
        message:
          type: string
          description: |-
            Human-readable result message:
            - "Points addition transaction created",
            - "Points subtraction transaction created",
            - "Provided amount is zero, transaction was not created".
      required:
        - transaction
        - status
        - message
    ErrorResponse:
      type: object
      description: Standard error response returned by all Loyalty v2 endpoints.
      properties:
        code:
          type: integer
          description: HTTP status code of the error.
        key:
          type: string
          description: Machine-readable error key.
        message:
          type: string
          description: Human-readable error message.
        details:
          type: string
          description: Additional details about the error.
        request_id:
          type: string
          description: Unique identifier of the request that produced the error.
        resource_id:
          type: string
          description: Unique identifier of the resource that produced the error.
        resource_type:
          type: string
          description: Type of the resource that produced the error.
    CardTransaction:
      type: object
      description: A card transaction.
      properties:
        id:
          type: string
          pattern: ^lctx_[a-f0-9]+$
          description: Unique card transaction ID.
        card_id:
          type: string
          pattern: ^lcrd_[a-f0-9]+$
          description: ID of the card the transaction belongs to. Assigned by Voucherify.
        program_id:
          type: string
          pattern: ^lprg_[a-f0-9]+$
          description: ID of the loyalty program. Assigned by Voucherify.
        member_id:
          type: string
          pattern: ^lmbr_[a-f0-9]+$
          description: ID of the member owning the card. Assigned by Voucherify.
        card_definition_id:
          type: string
          pattern: ^lcdef_[a-f0-9]+$
          description: ID of the card definition of the card. Assigned by Voucherify.
        card_type:
          type: string
          enum:
            - INDIVIDUAL
          description: Card type.
        type:
          type: string
          enum:
            - ADMIN_CREDIT
            - ADMIN_DEBIT
            - ADMIN_POINTS_EXPIRATION
            - POINTS_EARNED
            - POINTS_SPENT_ON_REWARD
            - POINTS_PURCHASED
            - POINTS_PURCHASE_REVERSED
            - POINTS_SPENT_ON_ORDER
            - POINTS_REFUNDED
            - POINTS_RETURNED
            - POINTS_EXPIRED
            - PENDING_POINTS_ADDED
            - PENDING_POINTS_ACTIVATED
            - PENDING_POINTS_CANCELED
          description: Transaction type.
        details:
          description: Transaction details; the shape depends on the transaction `type`.
          oneOf:
            - $ref: '#/components/schemas/CardTransactionDetails'
            - type: 'null'
        status:
          type: string
          enum:
            - PENDING
            - PROCESSING
            - APPROVED
            - REJECTED
          description: >-
            Transaction processing status. Transactions are created as `PENDING`
            and processed asynchronously.
        created_at:
          type: string
          format: date-time
          description: Timestamp when the transaction was created (ISO 8601).
        updated_at:
          type:
            - string
            - 'null'
          format: date-time
          description: >-
            Timestamp when the transaction was last updated (ISO 8601), or
            `null`.
        object:
          type: string
          const: card_transaction
          description: Object type marker, always `card_transaction`.
      required:
        - id
        - card_id
        - program_id
        - member_id
        - card_definition_id
        - card_type
        - type
        - details
        - status
        - created_at
        - updated_at
        - object
    CardTransactionDetails:
      type: object
      description: >-
        Card transaction details. `reason`, `rejection` and `metadata` are
        present on all variants; the remaining fields depend on the transaction
        `type`:


        - `ADMIN_CREDIT`: `points` (`total`, `expiration_date`)

        - `ADMIN_DEBIT`: `points` (`total`)

        - `ADMIN_POINTS_EXPIRATION`: `bucket` (the expired points bucket)

        - `POINTS_EARNED`: `points` (`total`, `expiration_date`)

        - `POINTS_EXPIRED`: `points` (`total`), `date`, `buckets`

        - `POINTS_SPENT_ON_REWARD`: `points` (`total`), `reward`,
        `reward_transaction`,`target_card`, `purchase_transaction`

        - `POINTS_PURCHASED`: `points` (`total`, `expiration_date`,
        `expiration_type`), `reward`, `reward_transaction`, `card_transaction`

        - `POINTS_PURCHASE_REVERSED`: `points` (`total`, `expiration_date`,
          `expiration_type`), `reward`, `purchase`, `reward_transaction`
        - `POINTS_SPENT_ON_ORDER`: `points` (`total`), `order`,
        `order_transaction`

        - `POINTS_REFUNDED`: `points` (`total`)

        - `POINTS_RETURNED`: `points` (`total`, `expiration_date`,
        `expiration_type`), `reward`, `purchase`, `reward_transaction`

        - `PENDING_POINTS_ADDED` / `PENDING_POINTS_ACTIVATED` /
        `PENDING_POINTS_CANCELED`: `points` (`total`, `date`, `type`)
      properties:
        reason:
          type:
            - string
            - 'null'
          description: >-
            Reason for the transaction (e.g. the reason provided in a manual
            adjustment request).
        rejection:
          description: Rejection details when the transaction was rejected, or `null`.
          oneOf:
            - type: object
              properties:
                reason:
                  type: string
                  description: Rejection reason.
                details:
                  type: string
                  description: Detailed rejection description.
            - type: 'null'
        metadata:
          type: object
          description: Transaction metadata (empty object when none).
        points:
          type: object
          description: Points affected by the transaction (variant-dependent fields).
          properties:
            total:
              type: number
              description: Number of points. Negative for debits.
            expiration_date:
              type:
                - string
                - 'null'
              format: date
              description: >-
                Expiration date of the affected points (`YYYY-MM-DD`), or
                `null`.
            expiration_type:
              type:
                - string
                - 'null'
              enum:
                - NO_EXPIRATION
                - ROLLING_EXPIRATION
                - CALENDAR_EXPIRATION
                - SLIDING_EXPIRATION
                - null
              description: Points expiration type of the affected points, or `null`.
            date:
              type: string
              format: date
              description: >-
                Activation date of the pending points (`YYYY-MM-DD`). Pending
                points variants only.
            type:
              type: string
              enum:
                - IMMEDIATE
                - PERIOD_BASED
                - FIXED_DATES
                - EVENT_BASED
              description: Pending points activation type. Pending points variants only.
        bucket:
          $ref: '#/components/schemas/CardPointsBucketSimple'
          description: The points bucket being expired (`ADMIN_POINTS_EXPIRATION` only).
        buckets:
          type: array
          description: The points buckets that expired (`POINTS_EXPIRED` only).
          items:
            $ref: '#/components/schemas/CardPointsBucketSimple'
        date:
          type: string
          format: date
          description: Expiration date (`POINTS_EXPIRED` only, `YYYY-MM-DD`).
        reward:
          description: Reference to the reward involved, or `null`.
          oneOf:
            - type: object
              properties:
                id:
                  type: string
                  description: Reward ID (`lrew_[a-f0-9]+`).
            - type: 'null'
        reward_transaction:
          description: Reference to the related reward transaction, or `null`.
          oneOf:
            - type: object
              properties:
                id:
                  type: string
                  description: Reward transaction ID (`lrtx_[a-f0-9]+`).
            - type: 'null'
        card_transaction:
          description: >-
            Reference to the linked card transaction (e.g. the spend side of a
            points purchase), or `null`.
          oneOf:
            - type: object
              properties:
                id:
                  type: string
                  description: Card transaction ID (`lctx_[a-f0-9]+`).
            - type: 'null'
        purchase:
          description: >-
            References to the original purchase transactions (reversal/return
            variants), or `null`.
          oneOf:
            - type: object
              properties:
                card_transaction:
                  oneOf:
                    - type: object
                      properties:
                        id:
                          type: string
                          description: Card transaction ID (`lctx_[a-f0-9]+`).
                    - type: 'null'
                reward_transaction:
                  oneOf:
                    - type: object
                      properties:
                        id:
                          type: string
                          description: Reward transaction ID (`lrtx_[a-f0-9]+`).
                    - type: 'null'
            - type: 'null'
        order:
          description: >-
            Reference to the order paid with points (`POINTS_SPENT_ON_ORDER`
            only), or `null`.
          oneOf:
            - type: object
              properties:
                id:
                  type: string
                  description: Order ID.
            - type: 'null'
        order_transaction:
          description: >-
            Reference to the related order transaction (`POINTS_SPENT_ON_ORDER`
            only), or `null`.
          oneOf:
            - type: object
              properties:
                id:
                  type: string
                  description: Order transaction ID (`lotx_[a-f0-9]+`).
            - type: 'null'
        target_card:
          description: >-
            Reference to the target card credited by a points purchase
            (`POINTS_SPENT_ON_REWARD` only), or `null`.
          oneOf:
            - type: object
              properties:
                id:
                  type: string
                  description: Card ID (`lcrd_[a-f0-9]+`).
            - type: 'null'
        purchase_transaction:
          description: >-
            Reference to the linked purchase card transaction
            (`POINTS_SPENT_ON_REWARD` only), or `null`.
          oneOf:
            - type: object
              properties:
                id:
                  type: string
                  description: Card transaction ID (`lctx_[a-f0-9]+`).
            - type: 'null'
    CardPointsBucketSimple:
      type: object
      description: |-
        Simple representation of a points expiration bucket, embedded in card
        transaction details.
      properties:
        id:
          type: string
          pattern: ^lcpeb_[a-f0-9]+$
          description: Points expiration bucket ID.
        points:
          type: object
          description: Points held in the bucket.
          properties:
            total:
              type: number
              description: Number of points in the bucket.
          required:
            - total
        expiration_date:
          type: string
          format: date
          description: Date when the points in the bucket expire (`YYYY-MM-DD`).
        expiration_type:
          type: string
          enum:
            - NO_EXPIRATION
            - ROLLING_EXPIRATION
            - CALENDAR_EXPIRATION
            - SLIDING_EXPIRATION
          description: Points expiration type.
      required:
        - id
        - points
        - expiration_date
        - expiration_type
  securitySchemes:
    X-App-Id:
      type: apiKey
      name: X-App-Id
      in: header
    X-App-Token:
      type: apiKey
      name: X-App-Token
      in: header
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT

````